Privacy Policy

Our Privacy Policy is designed to be clear and transparent about how we collect, use, store, and protect your personal information. We want you to understand what data we collect and why, so please read this policy carefully before using our services.

Purpose of the Privacy Policy

This policy explains how we handle your personal data when you use our platform. By using our site and services, you agree to the practices described in this policy.

Scope of Application

This Privacy Policy applies to all users of our website and services. If you use our platform, it means that you consent to the terms outlined in this document.

Consent Clause

By using our site and services, you explicitly consent to the collection, processing, and storage of your personal data as described in this policy. Your continued use of our platform implies your agreement to these practices.

Data We Collect

• Personal Information: name, email address, date of birth, address, etc.
• Account Info: username, password, payment details
• Technical Data: device information, IP address, browser type, cookies
• Usage Data: site activity, login logs, game interactions

How We Use Your Data

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Bonus eligibility and responsible gambling monitoring
• Improving the site and personalizing the user experience
• Fulfilling legal and regulatory obligations

Cookies and Tracking

Cookies are small text files stored on your device to help us provide a smoother experience. We use three types of cookies:

• Essential Cookies: necessary for the site's functionality, such as login or payment processing.
• Analytics Cookies: help us understand how users interact with our site, but do not collect personal data.
• Marketing Cookies: used to tailor ads and content based on your preferences.

You can manage or disable cookies by adjusting your browser settings. Please note that disabling certain types of cookies may affect the functionality of our platform.

Legal Basis for Processing

• Contractual necessity: We need your data to provide our services.
• Legal obligations: We must comply with laws and regulations related to gaming, payment processing, and data protection.
• Legitimate interests: We have a legitimate interest in improving the site, personalizing user experiences, and ensuring responsible gambling practices.
• User consent: By using our platform, you agree to the collection and use of your data as described in this policy.

Data Sharing and Disclosure

• Payment processors to facilitate transactions
• Gaming providers for bonus eligibility and monitoring

Personal data is not sold, but we reserve the right to disclose it where legally required.

Data Storage and Retention

We store personal data securely for as long as necessary, considering factors such as:

• The purpose of collection and processing
• Legal obligations and regulatory requirements
• Technical and organizational measures to ensure security and integrity

Security Measures

• SSL encryption for secure data transfer
• Access controls to limit unauthorized access
• Authentication processes to verify user identity
• Monitoring for potential security breaches or unauthorized access

Your Rights

• Access, update, or delete your data
• Withdraw consent or object to processing

If you wish to exercise these rights, please contact us at support@ert.

International Data Transfers

We may transfer personal data outside your country or the EEA to countries with adequate data protection laws. In such cases, we will implement safeguards, such as Standard Contractual Clauses, to ensure that your data is protected.

Third-Party Services

External links and services have their own privacy policies. We are not responsible for external content.

Policy Updates

This Privacy Policy may be updated from time to time. If significant changes occur, you will be notified via email or within the platform. Continued use of our services implies acceptance of these updates.

If you have any questions or concerns regarding this policy, please do not hesitate to contact us at support@ert.